Advice Helpline 01494 535699

Measuring and Ordering

We’ve designed our website to be as user-friendly as possible, but measuring a window for a curtain track or pole isn’t always as simple as it looks. That’s why we’ve put together this guide – below you’ll find all the information you need to measure up and ensure you get the product you need.

If you have any problems measuring your window, our assistants are on hand to talk you through it. Call now on 01494 535699.

  1. Choose the track or pole you’re interested inRead more...
    Decide whether you want a pole or a track, and how you want it to operate – with a cord, by hand or via an electric motor. You should also consider the weight of your curtains – are they heavy or light?Show less...
  2. Select a colour (if applicable)Read more...
    Once you’ve picked a product and clicked through to view it, you may be asked to choose a colour. Some products have multiple finishes available, while others are only available in white or stainless steel.Show less...
  3. Select your window shape (if applicable)Read more...
    For products that can be bent for bay windows you will see a section headed Window Shape with a drop-down box. If you’re ordering a straight track or pole, select Straight. For bay windows, use the View Bay Window Shapes button to help you choose.Show less...
  4. Measure your windowRead more...
    Once you’ve selected your window shape, boxes for the dimensions will appear. If it’s a straight window, you can simply enter the length you need. With bay windows, one or two pictures of the layout will pop up. We recommend printing the page as a reference and using it to write the numbers on. The diagrams and dimension boxes are lettered – you’ll need to measure from A to B, B to C, and so on.Show less...
  5. Enter the measurements on the website
  6. Answer the questions (if applicable)Read more...
    Once you’ve entered your dimensions, you may see some additional questions. It’s extremely important to complete this section as your answers will affect how your product is made. You might see recommendations for additional parts. Any extra parts required to make your track or pole will be automatically added to the price. By answering these questions you’ll ensure that you get the exact product you need.Show less...
  7. Add any additional information (optional)Read more...
    Enter any extra information you think we might need in the comments box.Show less...
  8. Add to cartRead more...
    Once you’ve entered your information, you will see a price towards the bottom of the page. If you click Add to Cart, your product and all the details you’ve entered will be kept in the cart for you. You can then continue shopping or view the cart.Show less...
  9. View cartRead more...
    The cart is in the information bar at the top of every page. Hover your mouse over the cart to view its contents. You can also click View All or Proceed to Checkout to complete your purchase.Show less...
  10. CheckoutRead more...
    To enter your delivery and payment details, select the Proceed to Checkout option from the cart at the top of the screen. This can also be found towards the bottom of the Shopping Cart page.Show less...

Tips for Measuring your Window

  • Measure at the height you’re fitting. Don’t measure down by the skirting board and then fit the track up high on the wall as the dimensions might be different.
  • If you’re fitting the pole to the ceiling, it’s still good to measure at the fitting height and up against the wall or frame. You can then let us know how far forward the track or pole will be fitted. Alternatively, measure the exact position the track will go on the ceiling and tick the box marked “the size I want my track/pole made to”.
  • Always use a metal tape measure as this is the most accurate tool. Cloth tapes and rules can stretch.
  • To measure the angles, print and use our protractor. Alternatively, we can send you a plastic version which is already assembled. Contact us if you’d like one. If you’re not sure how to use the protractor view our video.
  • Please make sure you enter all the dimensions and answer all the questions when ordering. This means we can assemble the product correctly and without delay.
  • We request angles and cross dimensions, although we only need one of these to actually make the product. However, to check your dimensions and guarantee 100% that the track or pole will fit, we need all the dimensions and angles. Feel free to visit our blog for videos and further information on how we bend our tracks and poles.

For more detailed instructions on how to measure a bay window, take a look at our video.

Remember that if you have any problems, we’re only a phone call away. For help measuring up or choosing a product, call us on 01494 535699.

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